Virtual Receptionist - Keep In Touch Anywhere, Anytime
Need to ensure your calls will be answered quickly, at all times?
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Looking at a more flexible cost-effective way of
screening, directing and handling phone calls, email
and faxes than traditional 9 to 5 receptionists?
The Solution is Virtual Receptionist Services!
You will never miss a call when AnswerNet answers for you. Our network of 50+ contact centers is open 7/24, 365 days a year. We’re also there when your receptionists are busy or away from the office.
Experienced well-trained agents triage and direct calls, and can also call patch/warm-transfer calls to landlines, including VoIP, to cell numbers or into easily-retrieved voicemail. We can even send voicemails to cell phones, laptop or wireless devices as emails.
Wherever your employees are, AnswerNet Virtual Receptionist can reach them.
- Minimize staffing and facilities requirements, and lessen risks of unauthorized access into your buildings by having visitors call and directed to AnswerNet to confirm appointments with employees.
- We can reply to your customers in Spanish, French, Cantonese, Mandarin and many more languages through our interpreting partners.
- Let AnswerNet’s Email Receptionist service acknowledge, screen, sort and direct emails. Our agents can call or page you about urgent messages, and read or forward them.
- We can page and dispatch urgent calls, and also escalate important emails.
- AnswerNet’s Fax Mailbox service lets you pick up and retrieve faxes at your convenience from anywhere at anytime. Our fax service receives them for you in special mailboxes then transfers them to you when your line is free.
- Transition your inbound calls, emails and fax handling to AnswerNet’s virtual receptionists until you are settled into new and/or replacement facilities.
- Manage your appointments and avoid overlap with AnswerNet’s Online Appointment Scheduling. Easily updateable, it can also send out reminder emails to you and your customers.
- Direct or re-direct mail and packages to AnswerNet and we will sort and deliver them for you.
If you are looking for a more flexible cost-effective way of contact screening and directing than traditional 9 to 5 receptionists - or just need coverage when your regular receptionist is away, we can help!
Contact us today to see if a virtual receptionist will meet your needs.