aVoice IVR - Interactive Voice Response

Stay Connected to Your Customers with AnswerNet’s Innovative
aVoice IVR - Interactive Voice Response Solution!

Offer your customers the flexibility to order products at their convenience 24/7 with AnswerNet’s aVoice Interactive Voice Response (IVR) application.

aVoice IVR takes your customers on an easy to use, step-by-step ordering and appointment setting experience that reduces your business’ need for agent time on the phone.

You can also use aVoice for your internal business needs with automated company directories, database applications and appointment setting with reminder services.

AnswerNet’s aVoice IVR speach recognition technology gives callers the ability to obtain basic, key information and services ASAP.

This speech recognition feature allows your live agents, or ours, to rapidly and directly handle more complex and/or sensitive calls.

aVoice IVR
Interactive Voice Response Applications

Reminder Services
Appointment Setting
Company Directory
Clinical Trials
Order Entry
Credit Card Processing
Order Status
Voice Mail
Inventory
Confirmation
Customer Surveys
Satisfaction Surveys
Employee Surveys
Market Research
Message Services
Employee Testing
Account Status
Lead Generation
Lead Qualification
Status Updates
Call Backs
Contests
Opinion Polls

What Can aVoice IVR Do For You?

aVoice IVR is a multifaceted tool, enabling more effective outbound as well as inbound calling.

aVoice IVR can capture callers’ phone numbers and convenient callback times.

Qualify leads via our aVoice IVR application for follow-up calls by your agents, or ours, to make appointments or direct sales.

aVoice IVR can process your calls in a more streamlined fashion than traditional telephone answering, reducing call times and saving you money!

A Variety of aVoice IVR Options to Meet Your Specific Needs

Order Taking with aVoice
Interactive Voice Response (IVR)

We can program your application to accept product names or other identifiers, making it easier for callers to place orders.

We validate credit card information and addresses to provide you with reference information from caller inquiries.

Status Updates using aVoice Interactive Voice Response (IVR)

Reference code and order numbers are provided for each of your customers’ orders via our IVR Text-to-Speech engine.

Call Back Applications using aVoice Interactive Voice Response (IVR)

Never miss a call! aVoice IVR servers can capture a potential customer’s name and phone number during heavy volume hours. Our IVR call center agents can then call customers back to close the sale for you.

Reminder Services using aVoice Interactive Voice Response (IVR)

Have the aVoice IVR system monitor your appointment database and automatically call your customers to remind them of your important appointment.

Company Directory using aVoice Interactive Voice Response (IVR)

aVoice IVR's Voice-enabled company directory allows you to easily edit employee names and phone numbers or extensions.

Update your number in the Company Directory application to ensure your customers’ calls are routed directly to you.

Satisfaction Surveys using aVoice Interactive Voice Response (IVR)

Do you have a customer satisfaction survey to complete? aVoice IVR can gather customer information from your best resources to reduce agent time and save you money.

Stay Connected to Your Customers with AnswerNet’s Innovative aVoice IVR - Interactive Voice Response Solution!

aVoice IVR Interactive Voice Response Applications